Ahead of the festive season, Amazon India has invested heavily and significantly expanded its operations network to enable a seamless, faster and reliable shopping experience for customers across the country. In this effort, over the last few months the company has further bolstered its infrastructure across FulfilmentCentres, Delivery Stations and Fresh Centres, and has created more than 110,000 seasonal job opportunities across its operations network. The new seasonal positions will help strengthen the company’s fulfilment and delivery capabilities to meet the anticipated surge in customer demand this festive season.
Amazon India hasexpanded its fulfillmentnetworkin India this year and has increased its storage capacity by 40% with more than 60 fulfilment centers in 15 states offering 43 million cubic feet to its sellers. This includes the expansion and launch of new exclusive fulfilmentcentres (FC) for large appliances and furniture categories in cities such as Gurgaon, Patna, Ahmedabad, Coimbatore, Lucknow and Hyderabad.The storage capacity of this exclusive network has doubled compared to last year and will ensure faster deliveries to close to 15,500 pin codes with more than 80% customers now being able receive their deliveries next day or within 2 days. Amazon offers customers a scheduled delivery and installation experience for large appliances in more than 220 cities in India, with over 96% of customers opting for this service. In addition, customers can also avail installation services for large appliances in 370 cities and furniture in 200 cities in India.The company has also introduced Unified Delivery & Installation service, which is a market first initiative to provide a hassle-free delivery and installation service experience to its customers at zero cost. Customers can choose scheduled delivery slot at the time of purchase and the product will be installed by a technician at the time of delivery. Ahead of the festive season, the service has expanded to 19 cities for select TV brands.