HDFC Bank Marks International Fraud Awareness Week with a Conference to Educate Consumers on Safe Digital Banking Practices

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HDFC Bank, India’s leading private sector bank, hosted a one-day conference on ‘Banking/Financial Cybercrime Prevention and Detection’ in collaboration with Indian Institute of Public Administration (IIPA), to commemorate International Fraud Awareness Week (IFAW). This is the 4th year in a row that HDFC Bank has been actively contributing to Cyber Fraud Awareness during the IFAW.

Through this conference, HDFC Bank aims to provide a platform for experts, practitioners, policymakers and stakeholders to share their insights, experiences and best practices on cybercrime prevention and generate concrete and actionable recommendations for enhancing cyber security and resilience.

The Conference was attended by eminent dignitaries from the Ministry of Electronics and Information Technology, IIPA, Ministry of Home Affairs, Ministry of Finance, Indian Cybercrime Coordination Centre (I4C), National Cyber Security Coordinator (NCSC), CERT-in, Delhi Police, Haryana Police, Uttar Pradesh Police and senior officials from leading banks and financial intermediaries.

Shri S N Tripathi DG, IIPA (Retd. IAS) said, “In the digital age, the battle against cybercrime requires a united front. Collaboration and awareness should be our strongest shields. By encouraging this kind of collaboration and recognition, we can fortify our defenses and work towards a secure and resilient financial landscape. We are positive that this initiative will strengthen dialogues and to come up with recommendations to enhance cybersecurity that can protect individuals and organizations from the increasing menace of cybercrime. Let us stand together against cyber threats, ensuring the safety and trust of individuals and organizations alike.”

Speaking on the occasion Mr. Prashant Mehra, Group Head, Retail Portfolio Management and Fraud Control, HDFC Bank said, “Cybercrime is a serious threat to the privacy and well-being of individuals and organisations as well as to national security. It is imperative to raise awareness on cyber frauds and HDFC Bank’s ‘Stay Safe, Stay Vigil’ campaign is yet another initiative by the Bank to do so. HDFC Bank has been conducting Cyber Fraud Awareness Workshops under the Secure Banking initiative at various locations across the country over the past four years. The Bank has also been educating people about safe banking practices that would protect them from being victims of fraud. Through this conference our aim is to foster dialogue and collaboration among the participants and to generate concrete and actionable recommendations for enhancing cyber security and resilience.”

On the sidelines of the conference, HDFC Bank unveiled industry’s first transaction verification method which operates over WhatsApp. This allows verification without voice information by customers. This will be launched for customers before the end of the year.

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