Uber and Adani Airports Holding Limited (AAHL) announced their partnership today to deliver a seamless ride experience to travelers with a range of passenger focussed initiatives. These include booking trips from conveniently located designated Uber Pick Up zones with signages at India’s key airports located in Mumbai, Ahmedabad, Lucknow, Guwahati, and Jaipur.
The partnership strives to create a seamless experience for both passengers and drivers on the Uber platform as air-travel gathers steam post-Covid. As part of this, Uber launched cashless operations at Terminal 1 and 2 of Chhatrapati Shivaji Maharaj International Airport, Mumbai in the summer of 2022 becoming the first ridesharing company to offer the convenience of cashless operations to driver partners at this airport. They now receive automatic parking stamps issued to enter and pick up riders without making any cash payments, helping increase their operational efficiency. Passengers will now find wayfinding signages at Mumbai airport terminals towards Uber parking and pickup zones for easy access and discovery.
Travelers arriving at Ahmedabad, Lucknow, Guwahati, and Jaipur Airports will now have access to kiosks inside as well as outside the terminals for relevant information about getting an Uber and dedicated Uber pick up zones at convenient locations for hassle-free onward travel. Drivers will have dedicated parking areas and the convenience of cashless payments. Additionally, these airports will deploy visible wayfinding signages for passengers towards Uber pickup zones and enhancing amenities for driver partners.
Commenting on the partnership, Abhilekh Kumar, Director, Business Development, Uber India South Asia, said, “We are delighted to announce our partnership with Adani Airports, a step in line with our vision to provide integrated and elevated airport ride experience in the cities we serve. The collaboration enables us to provide riders with more choices and best in class product innovations as air travel surges in India for both business and leisure travelers. It’ll also be hugely beneficial to drivers on our platform as it gives them the convenience of cashless operations while picking and dropping airport travelers. We plan to scale this further to three more key airports in the near future with our valued partner, AAHL.“