Uber Connect completes two years of helping small businesses reach their customers

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Uber today announced that Connect, its package delivery line of business, has completed two years of operations, helping deliver packages across 23 cities and driving growth for many small businesses around the country. Altogether total deliveries through Uber Connect over a period of last two years have covered a distance enough to circumnavigate earth over 1,100 times.  

The product, launched in 2020 during the nationwide lockdown, was initially intended to help people deliver packages safely while staying within the comfort of their homes. The testing times the country faced during those days meant Connect was used by people to deliver essentials such as medicines, groceries, and also by small home-run businesses to send packages to their customers. 

The business has shown greatly increased acceptance from customers since its launch, with deliveries in May ‘22 being 95% higher than the same period last year. Over the two years, Uber Connect has widened its scope, too, serving as a lifeline for many small businesses, including pharmacies, boutiques, art suppliers, and photocopiers, among others. Customers have voiced their choice of Uber Connect as their delivery service owing to its reliable delivery, at most affordable prices. 

Commenting on the milestone, Nitish Bhushan, Director, Central Operations, Uber India and South Asia said, ‘’We are thrilled and take pride to have hit the 2-year milestone for Uber Connect. This service helps move what matters, for individuals and businesses. Uber Connect is a prime example of how we are adapting our platform to meet the needs of our communities and is also an extension of our ongoing efforts to provide driver partners with new earning opportunities.”


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